Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Topics in Management: TQM

What is TQM


The quality movement is associated with the Japanese economic renaissance after World War II. Total Quality Management (TQM) is an approach based on the use of quality concepts developed in Japan... The aim of TQM is to minimize waste and reworking by achieving ‘zero defects’ in the production process. TQM is not a single magic bullet, but rather an approach that integrates a group of concepts."

Please click the link below for the full article.


TQM (Total Quality Management)
. (2003). In Capstone Encyclopaedia of Business. Retrieved from http://ezproxy.hofstra.edu/login?qurl=http%3A%2F%2Fwww.credoreference.com/entry/capstonebus/tqm_total_quality_managemen

Subject Guide

Bill Caniano's picture
Bill Caniano
Contact:
902F Axinn Library
516.463.5963
Hofstra University

This site is compliant with the W3C-WAI Web Content Accessibility Guidelines
HOFSTRA UNIVERSITY Hempstead, NY 11549-1000 (516) 463-6600 © 2000-2009 Hofstra University