LibGuides: Northwell/ZSOM Health Equity: Language Access

Northwell Health Language Access Services

Internet Page
Contact information for patients.
Intranet Page
Information on regulatory requirements and requesting interpreters for clinicians and staff.
#100.27 - Limited English Proficiency Policy
#100.88 People Who Are Deaf or Hard of Hearing Policy
Northwell Health Vital Documents Platform
Vital Documents are forms that provide critical information to patients communicated in their preferred language. Vital Documents are used to ensure effective communication with patients whose primary language is not English.

Patient Education

Patient Education Guide
Learn more about patient education resources in our LibGuide.

Resources

Clinical Key - Patient Education
Northwell / ZSOM
Patient education resources in 19 languages.
Clinical Key for Nursing - Patient Education
Northwell / ZSOM
Patient education resources in 19 languages.
Dynamed - Patient Information
Northwell / ZSOM
Patient education materials available on each condition page in the "Patient information" section.
Health Information Translations
This collaborative effort from central Ohio provides plain language health information resources for healthcare professionals and others working in communities where English may not be the primary language.
Lexicomp - Patient Education
Northwell / ZSOM
Lexicomp develops patient education to help healthcare professionals enhance compliance and reduce readmissions by providing patients with a wide range of easy-to-read information (written at a 5th–7th grade reading level) about their condition, treatments, and overall health. The patient education handouts support the teach-back method. They are available in up to 20 languages and can be customized with the patient's name and clinician information.
McGraw Hill Access - Patient Education
Northwell / ZSOM
Includes adult and pediatric versions in 10 languages.
MedlinePlus - Health Information in Multiple Languages
Repository of health information from the National Library of Medicine. Offers information on health conditions, medical tests, medications, dietary supplements, and healthy recipes, sourced from more than 1600 selected organizations.
Merck Manual Consumer
Freely available consumer health information in 13 languages.
UpToDate - Patient Education
Northwell / ZSOM
Developed in-house and edited by the same physicians who edit UpToDate medical topics, UpToDate patient education topics provide information that is consistent with the evidence-based content that clinicians use to make clinical decisions. UpToDate provides more than 1,500 patient education topics, plus more than 1,000 translated into universal Spanish and Arabic, that facilitate clinician-patient communication.

Transparent Communication of Health Risks by Rocio Garcia-Retamero (Editor); Mirta Galesic (Editor)
ISBN: 9781461443582

Publication Date: 2013-01-09

Northwell / ZSOM
Transparent Communication of Health Risks describes a series of cross-cultural studies investigating how people in countries with different medical and educational systems understand numerical and graphical information, what they know about existing medical treatments and screenings, which presentation formats help them better understand the relevant information, and how they use the data to make medical decisions. Focusing on the careful measurement of necessary knowledge and skills, the book also includes validated numeracy and graph literacy scales in English, Spanish, and German.
Intercultural Psychotherapy by Meryam Schouler-Ocak (Editor); Marianne C. Kastrup (Editor)
ISBN: 978-3-030-24082-0

Publication Date: 2019-10-23

Northwell / ZSOM
This book is intended to sensitize psychotherapists, to strengthen practitioners' intercultural competence and to encourage them to form psychotherapeutic relationships with people with an immigration background who are suffering from mental health problems. In this context, intercultural psychotherapy refers to the therapeutic work between psychotherapists and patients who hail from different cultural contexts, which often considerably hampers language- and culture-based understanding.
Primary Care Access and Preventive Health Services of Migrants by Aldo Rosano (Editor)
ISBN: 978-3-319-73630-3

Publication Date: 2018-05-24

Northwell / ZSOM
This salient volume surveys the state of access to primary care and preventive health services by migrants, refugees, and asylum seekers across Europe. Experts in public health and allied fields identify obstacles to healthcare interventions for migrants, including costs, legal status, health-related behaviors and beliefs, and cultural and language barriers.
Child Refugee and Migrant Health by Christian Harkensee (Editor); Karen Olness (Editor); B. Emily Esmaili (Editor)
ISBN: 9783030749057

Publication Date: 2021-08-06

Northwell / ZSOM
This is a practical book for any health professional working with refugee children and families in various settings, from the initial humanitarian crisis, through displacement, living in camps, transfer between countries, settling in host countries, to return to the country of origin. Providing a holistic and intergenerational perspective, topics include the psychological impact, growth and nutrition, the management of chronic illness and infectious diseases, as well as the health of girls, pregnant women and mothers.

Addressing Language Access Issues in Your Practice
PDF of a toolkit for physicians and their staff members. Provides an overview of identifying your patient population, resources to address language access, and how to use the right mix of services for your practice and patients.
LEP.gov
The Interagency Working Group on Limited English Proficiency (LEP) created LEP.gov in 2002. LEP.gov is maintained by the Federal Coordination and Compliance Section (FCS) in the Civil Rights Division of the United States Department of Justice.
National CLAS Standards
National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care