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Northwell/ZSOM Health Equity: Disability and Health


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Disability Etiquette

During this 35 minute course you will learn about the importance of the Americans with Disabilities Act of 1990, what is disability etiquette, how to use Disability Etiquette for respectful communication and interaction with people who have disabilities, and changes that can be made in an office environment to improve accessibility to individuals with disabilities. This course also contains a number of Informative videos, which will help you learn about the do's and don'ts when interacting with people who have disabilities. The content in this training is maintained by the Northwell Health N-ABLE BERG (888-84NABLE). N-ABLE BERG is a resource center that provides a safe environment for those touched by disability through education, resources, and support. This course includes closed captioning.

Cultural Considerations for the Deaf and Hard of Hearing Population

This engaging and highly interactive 25-minute module presents: - Cultural considerations for the deaf/hard of hearing population - Short video clips highlighting the importance of language access - Background information on American Sign Language - How Northwell meets patient/family needs through holistic modalities Considerations when working with interpreters (in-person and virtually)


N-Able: Members include people with disabilities, caregivers, clinicians, and allies who are advocates and advisors on issues of acceptance, inclusion, and belonging. They share resources and promote inclusive employment, exceptional patient and team member experience, and health equity for people with disabilities.

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